Ranked #1 in buyer satisfaction amongst high-volume builders by Eliant (Householders’ Alternative Awards), The New House Firm has earned a status for constructing houses that put patrons first at each step within the course of.
When it got here time for this trade chief to discover how to reply to growing demand for sensible know-how, it needed to use the identical considerate, customer-centric, and forward-looking strategy to each different side of their enterprise.
“We’ve at all times embraced innovation in relation to launching new applications. We push ourselves to be as superior with sensible design and sensible know-how as we will,” explains The New House Firm Company Vice President of Advertising and marketing Megan Eltringham.
To higher perceive the best way to present the precise smart-home expertise for its patrons, The New House Firm fashioned a activity drive to fulfill with executives from Amazon, Google and Apple to evaluate the smart-home panorama.
Insights coming from these conferences satisfied the builder to in the end pursue an agnostic strategy to sensible tech whereas additionally making an attempt to offer probably the most user-friendly expertise it might probably supply.
“We wish to give householders the chance for selection and personalization in relation to know-how of their houses,” mentioned Eltringham. “With that in thoughts, we put the infrastructure in place to allow them to have something they need of their houses, and simply management all of it.”
Not like many builders who supply a couple of standalone sensible units that require their very own cellular apps or pre-select a voice assistant platform for his or her prospects, The New House Firm put collectively a smart-home bundle powered by Good, an inexpensive touchscreen-based, smart-home management system that installs like a normal mild change.
“Good felt the identical manner we did about being agnostic and aspires to be the ‘Switzerland’ of the smart-home house,” says Eltringham. “They work with all kinds of standard smart-home merchandise and make it straightforward for our prospects to manage the whole lot.”
The Good Sensible House System is the cornerstone of The New House Firm’s smart-home providing known as EVO House Tech, which incorporates two Good touchscreen wall panels, sensible lighting, a Honeywell House sensible thermostat, Ring video doorbell, Kwikset sensible lock, Genie storage opener and a Wi-Fi system. If a house owner needs different applied sciences or programs to be included—a Sonos sound system or extra safety cameras—they will simply be added at any time.
Via Good, which additionally importantly works with Amazon Alexa, Google Assistant, and Apple HomeKit, householders can work together and management their house by Good’s touchscreen panels and all-in-one cellular app, through built-in voice management, customized house automation scenes, or utilizing different built-in options like movement detection for sensible lighting.
Wi-Fi additionally performs an integral function within the success of EVO. “We’re doing the laborious work of partnering with low-voltage trades to establish wi-fi lifeless zones and strategically place entry factors to verify all the house has connectivity,” says Eltringham.
Along with this customary smart-home bundle, each new house owner receives a white glove in-home orientation with knowledgeable integrator, which incorporates the setup of all smart-home units and an in-person tutorial on the best way to use the system.
To uphold its mission of “serving to individuals stay higher lives,” The New House Firm’s innovation activity drive meets commonly to debate future smart-home initiatives, from air high quality to water conservation. The corporate has additionally fostered a strategic relationship with Good to assist form what that future will appear to be.
“We’ve created a smart-home bundle that’s user-friendly and never overly sophisticated, whereas nonetheless trying towards the long run,” says Eltringham. “And we’re going to proceed to achieve perception from our patrons to see what’s subsequent.”